Every customer tracks the status of his package wherever he is , so there is a need for customer centric services and processes and it's the ability to execute across these areas that drives profitability. To stay ahead we need to empower the workforce and enhance processes. Operators who mange assets like locomotives, ships ,vehicles ,aircraft and rail track need better management of spare parts and more effective scheduling which will help to realize cost savings.
Moreover the reality is not so charming- it fluctuates and even skyrockets -take cost of fuel. It doesn't matter if the price rises or plummets the overall operation is always impacted. So it is important for the operators to focus on flexibility of the process and have timely business insight to make informed decisions which helps to minimize costs. Ability to cater and support the warehouse needs of customers needs flexibility and robust process to deliver advanced services such as batch management serialization etc.
Revenue growth and profits cannot be the only factors for success. It required that you stand out in crowded and highly competitive markets. The pace now is relentless which means that today's innovation is tomorrow's status quo. By embracing enterprise mobility transformation is possible giving you a significant competitive advantage.
Asset management: Field workers and technicians can be more productive at the point of service -offline online and in the field or shops. They can monitor assets facilities and infrastructure to help ensure asset availability, as well as corporate and regulatory compliance. Operations: Operations managers can keep a tab on key performance indicators and order status across performance dimensions. Additionally operators can enable flexible and timely access to deliveries, purchase orders, invoices.
Sales and marketing: Sales team members and executives have instant access to order status, account information, meetings, and order history. With these insights, they can make timely decisions about the business, operations, and customer demands.
The sales staff will have instant access to order status, account information, meetings and order history. With useful insights they can take timely decisions about the business, customers and operations.
By having your employees around 24/7 on devices, you can expect increased productivity and attention to safety. Employees can conveniently access data, processes and interact anytime anywhere. Therefore, CIOs must consider how to use enterprise mobility as a tool to transform their businesses.
With this approach, the workforce - no matter the role or location - is no longer confined to a desk, control room, or vehicle. Workers can access the information they need, anywhere and anytime, to help ensure seamless operations and limit avoidable issues. Travelers and partners can benefit from virtualization, as well. With mobile apps designed for them, they can interact directly with the operator 24*7, extending the mobile experience to become part of the overall customer experience.
Because of the nature of their job functions, managers and executives tend to frequently travel and be on the move. Decision makers must be able to gain access to decision support systems via business analytics applications, regardless of their location.
With mobile business analytics solutions, key managers, decision makers, customers, and suppliers can monitor business performance, gather data for analysis, and access corporate dashboards to quickly respond to changing demand and supply conditions. But better yet, field workers can monitor assets to get ahead of malfunctions, incidents, and equipment failure.
Technology initiatives can be more than the organization's data. They can transform the way transportation operators conduct their businesses. As a result, operators can better control cost of service delivery, lower its carbon footprint, and free up funds for investing in assets and equipment. But more importantly, consumers can be assured that transit operations will be safe for them, their loved ones, as well as their property and possessions.